Meet the KOHLA Team - Part 1!
Customer Service AT
3-Facts about Nicola:
Team player - No. 1
The cleanest desk in the whole company!
She is a nutrition professional!She certainly doesn't eat crap. As a nutrition trainer, she has a healthy lunch with her every day, so she often gets envious looks from our colleagues. If colleagues have questions, Nicola sometimes has a recipe or two ready. And yes - she still likes to eat chocolate.
Export & Customer Service International
Thomas takes care of all matters concerning our currently 24 distributors worldwide. This means that he usually only speaks German with us in the office. The acceptance of orders and pre-orders, similar to Nicola, and the handling of complaints fall into his daily business.
Then he supports our marketing team with all cooperations and activities that have to be prepared and handled for the respective countries. Maybe Italy needs a few beach flags and the sales team in Spain needs a big test equipment package for a ski touring festival?
Another area that Thomas has under his wing is the communication with our OEM customers in the field of skiing. OEM simply means that we manufacture something for another company under their name. Specifically, Thomas' customers are ski skins. He communicates with ski manufacturers and is involved in the entire development process with product management and manufacturing until the finished items are delivered to customers and invoiced.